SHIPPING POLICY

Last Updated: June 2, 2026

At PicknEasy®, we are committed to delivering your order quickly, safely, and reliably. This Shipping Policy explains how orders are processed, shipped, and delivered, as well as what to do if shipping issues arise.

By placing an order through our website, you agree to the terms outlined below.


1. Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully confirmed.

Business days are Monday through Friday, excluding U.S. federal holidays.

Orders placed on weekends or holidays will begin processing on the next business day.

After placing your order, you will receive an order confirmation email. Please review your order details carefully and contact us immediately at orders@pickneasy.com if any information is incorrect.

High-Volume Periods

During holidays, promotional events, or other peak shopping periods, processing times may be extended. If significant delays occur, we will communicate updates via email or on our website.


2. Shipping Carriers

We partner with trusted shipping providers, including:

  • United States Postal Service (USPS)
  • United Parcel Service (UPS)
  • FedEx
  • Other approved regional or national carriers

The carrier selected for your shipment may depend on:

  • Shipping method chosen at checkout
  • Delivery destination
  • Package size and weight

PicknEasy® reserves the right to choose the most appropriate carrier to fulfill an order.


3. Shipping Rates

Shipping charges are calculated during checkout based on:

  • Delivery destination
  • Package weight
  • Package dimensions
  • Selected shipping service

Your total shipping cost will be displayed before completing your purchase.

Promotional Shipping Offers

From time to time, PicknEasy® may offer:

  • Free shipping promotions
  • Discounted shipping rates
  • Volume-based shipping incentives

Such promotions are subject to their own terms and may be modified or discontinued without notice.


4. Shipping Destinations

We currently ship to addresses within the contiguous United States (Lower 48 States).

Shipping availability for the following locations may vary:

  • Alaska
  • Hawaii
  • U.S. Territories
  • APO/FPO Addresses
  • International Destinations

If your destination is unavailable at checkout, please contact:

orders@pickneasy.com

and we will review available shipping options.


5. Order Confirmation & Tracking

After placing an order, you will typically receive two separate email notifications.

Order Confirmation

Sent immediately after purchase and includes:

  • Order number
  • Products ordered
  • Estimated processing timeline

Shipping Confirmation

Sent once your package has been shipped and includes:

  • Tracking number
  • Carrier information
  • Shipment tracking link (when available)

If you do not receive an order confirmation email within 24 hours, please:

  1. Check your spam or junk folder.
  2. Contact orders@pickneasy.com with:
    • Your name
    • Email address used during checkout

6. Estimated Delivery Times

Delivery estimates begin once the carrier has received your package.

Standard Shipping

Typically 5–8 business days after shipment.

Expedited Shipping

Typically 2–3 business days after shipment (when available).

Express / Overnight Shipping

Typically delivered the next business day after shipment (when available).

Important Notice

Delivery estimates are provided by shipping carriers and are not guaranteed.

Actual delivery times may vary due to:

  • Destination location
  • Carrier capacity
  • Weather conditions
  • Other circumstances outside our control

7. Delays & Circumstances Beyond Our Control

PicknEasy® is not responsible for delays resulting from:

  • Carrier service disruptions
  • Severe weather
  • Natural disasters
  • Acts of God
  • Customs processing delays
  • Incorrect customer-provided addresses
  • Federal holidays
  • High shipping-volume periods

If your shipment appears significantly delayed, please contact us and we will do our best to assist.


8. Lost or Stolen Packages

Once a package has been marked as Delivered by the shipping carrier, responsibility for the shipment transfers to the recipient.

If tracking shows your package was delivered but you cannot locate it, we recommend:

  • Checking with neighbors.
  • Checking with building management or reception.
  • Looking around alternate delivery locations.
  • Waiting up to 24 hours, as carriers occasionally scan packages as delivered before actual drop-off.

You may also file a claim directly with the carrier using your tracking number.

If the issue remains unresolved, please contact:

orders@pickneasy.com

and we will review the situation on a case-by-case basis.


9. Incorrect Shipping Address

Please carefully review your shipping address before completing checkout.

PicknEasy® is not responsible for orders shipped to addresses that were entered incorrectly by the customer.

Need to Update Your Address?

If you notice an error after placing an order:

Please note:

  • Address changes cannot be guaranteed once processing has begun.
  • Additional carrier fees may apply for address corrections after shipment.

10. Bulk, School & Educational Organization Orders

PicknEasy® proudly supports:

  • Schools
  • Preschools
  • Childcare Centers
  • Pediatric Therapy Practices
  • Educational Organizations

Special pricing and shipping arrangements may be available for qualifying bulk orders.

To Request a Bulk Quote

Please email orders@pickneasy.com and include:

  • Organization name
  • Organization type
  • Estimated quantity required
  • Delivery location
  • Preferred delivery timeline

A member of our team will typically respond within 1–2 business days with a custom quote.


11. Changes to This Policy

PicknEasy® reserves the right to modify or update this Shipping Policy at any time.

Changes become effective immediately upon posting to our website with an updated “Last Updated” date.

We encourage customers to review this Policy periodically before placing an order.


12. Contact Us

If you have questions regarding:

  • Order status
  • Shipping updates
  • Delivery issues
  • This Shipping Policy

please contact us:

PicknEasy® — Order Support

Email: orders@pickneasy.com

Website: www.pickneasy.com

We aim to respond to all inquiries within 1–2 business days.